Shipping FAQ

Shipping and Delivery

Segway-Ninebot Australia provides standard delivery on all orders Australia-wide. We do not offer International Shipping.

Standard shipping of $19.95 applies on all orders made on

The delivery time of your parcel depends on the shipping courier allocated to you. Segway-Ninebot Australia works with Australia Post and Courier Please to deliver your order safely to your doorstep.


Domestic Shipping Dispatch Time

                           Standard delivery          

NSW     2-4 business day                     

VIC             3-4 business day          

QLD                      3-4 business day    

ACT             3-4 business day      

SA             3-5 business day  

WA             5-6 business day  

NT & TAS     6-7 business day 
Note: The following is information is provided by Australia Post and Courier Please.

Pick-up Option

Pick-up option is only available at Segway-Ninebot Experience Store in Brisbane. Customers who wish to proceed with Pick-Up will require to contact our support team at prior to making the purchase. All orders must be paid before collection at this address: Segway-Ninebot Experience Store, 8 McDougall St, Milton QLD 4064

Customers can also make a walk-in purchase at our store.

Does Segway Ninebot AU delivery to PO Boxes / Parcel Collects?

Segway-Ninebot Australia currently does not deliver to P.O Boxes / Parcel Collects. Kindly provide the right address and contact details at checkout to avoid delays in delivery.


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