Notice to Customers - Segway-Ninebot Australia
Notice to Customers

Notice to Customers about Official Products and Resellers

Segway-Ninebot and Panmi wish to warn customers about a series of social media posts that purport to sell Segway branded products. These accounts are not and have never been authorised retailers of Segway products and have no affiliation with Segway or Panmi.

The best way to buy Segway products is via our authorised resellers. A list of authorised resellers can be found here.

Buying from an authorised reseller means that you can have the peace of mind knowing that the products you are buying are genuine Segway products and that you are covered by Panmi’s 12-month product warranty. Warranty information here.

Benefits of buying from an authorised reseller:

  1. We are always here for you 😊
  2. Products have been tested for the Australia market
  3. Products are certificated and compliant with Australian standards
  4. Power supply (adaptor, charger, plug) is genuine Australia version, no more EU, US plugs
  5. 100% compliant with ACCC
  6. All content and features of the products are localised to English version